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Shipping & Delivery

Home - Shipping & Delivery

Last updated: 24 August 2026

This policy explains where we deliver, what delivery costs, how long it takes and what happens if something goes wrong. It applies to all orders placed on aabhaveda.com and forms part of our Terms & Conditions.

Where we deliver

We currently deliver across India only. We do not ship internationally at this time. Delivery is available to most PIN codes served by our logistics partners; you can check your PIN code at checkout before paying.

Delivery charges

Order valueDelivery charge
Below ₹500₹50 flat
₹500 and aboveFree

Order value means the total of the items in your cart after any discount and before delivery charges are added.

Cash on Delivery

Cash on Delivery is available on eligible orders and carries a handling fee of ₹50. This fee is charged in addition to any delivery charge, so an order below ₹500 paid by Cash on Delivery carries ₹50 delivery plus ₹50 COD handling. Choosing a prepaid method — UPI, card, net banking or wallet — avoids the COD fee entirely.

All charges that apply to your order are shown at checkout before you pay. There are no hidden costs.

Order processing

Orders are processed on business days — Monday to Saturday, excluding public holidays.

  • Orders are usually dispatched within 1 to 2 business days of confirmation.
  • Orders placed after 4:00pm IST, or on a Sunday or public holiday, are processed on the next business day.
  • Cash on Delivery orders may need a short confirmation call before dispatch.
  • During sales, festivals or unusually high demand, dispatch can take a little longer. We will tell you if your order is affected.

Delivery times

The times below are estimates from the date of dispatch, not from the date you order, and are not guaranteed:

DestinationEstimated time after dispatch
Mumbai and Maharashtra2–4 business days
Other metro cities3–5 business days
Other cities and towns5–7 business days
Remote, hilly and North-Eastern regions7–10 business days

Delivery can be delayed by weather, strikes, local restrictions, festival volumes or other events outside our control. Where that happens we will keep you updated, but such delays are not grounds for cancellation once an order has been dispatched.

Tracking your order

When your parcel leaves us we send you a tracking number by email, and by SMS or WhatsApp where you have given us your number. You can also see it under My Account → Orders, or on our order tracking page using your order number and the email address you ordered with.

Tracking can take up to 24 hours to start showing movement after dispatch. If it has not updated for more than 3 business days, contact us and we will chase the courier.

Receiving your parcel

  • Please give a complete address with landmark and a working phone number. Incomplete addresses are the most common cause of failed delivery.
  • Someone aged 18 or over should be available to receive the parcel.
  • Check the parcel before you accept it. If the outer packaging is torn, wet, opened or resealed, refuse the delivery and tell us the same day.
  • For Cash on Delivery, please keep the exact amount ready. Couriers may not carry change, and some accept UPI at the door.

Failed and refused deliveries

Couriers normally make up to three delivery attempts. A parcel is returned to us if nobody is available after those attempts, the address is wrong or incomplete, the phone number is unreachable, or a Cash on Delivery order is refused.

When a returned parcel reaches us we refund the value of the items. The delivery charge and COD handling fee are not refunded where delivery failed for reasons on your side. If you would still like the order, please place it again.

If Cash on Delivery orders are repeatedly refused, we may limit that option on your account and ask for prepayment instead.

Damaged, missing or wrong items

Tell us within 48 hours of delivery if your parcel arrives damaged, an item is missing, or you received the wrong product. Send photographs of the outer packaging, the shipping label and the product; an unedited unboxing video helps settle claims fastest. We will replace or refund in full, including delivery charges. Full details are in our Return & Refund Policy.

Splitting orders

Occasionally we dispatch an order in more than one parcel, for example when items ship from different locations. You are not charged extra for this, and each parcel gets its own tracking number.

Our logistics partners

We fulfil orders through third-party logistics partners, including Shipclues and the courier networks they work with. To deliver your order we share your name, delivery address and phone number with them, and nothing more than they need. See our Privacy Policy for how we handle your data.

Questions or complaints

  • Email: support@aabhaveda.com
  • Phone: +91 75064 39430, Monday to Tuesday 10:00am–6:00pm, Wednesday to Saturday 11:00am–5:00pm
  • Grievance Officer: Manisha Darji — manisha@aabhaveda.com
  • Address: A-2920, Marathon Futurex, Mafatlal Mills Compound, Lower Parel East, Mumbai, Maharashtra – 400 013, India

Please quote your order number so we can help you quickly.