Cart 0
No products in the cart.

Policies

Home - Policies

Last updated: 24 August 2026

Everything that governs your relationship with Aabhaveda Wellness Pvt. Ltd. is set out in the documents below. Each one is maintained separately and applies in full — the summaries here are only a guide.

Terms & Conditions

The agreement between you and us: how an order is formed, prices and payment, promotions, acceptable use, liability and governing law.

Read policy

Privacy Policy

What personal data we collect, why, who we share it with, how long we keep it, and your rights under the DPDP Act, 2023.

Read policy

Shipping & Delivery

₹50 below ₹500, free at ₹500 and above. Dispatch in 1–2 business days, plus tracking, failed deliveries and damaged parcels.

Read policy

Return & Refund

7 days from delivery for unopened items. Damaged, defective or wrong items replaced or refunded in full if reported within 48 hours.

Read policy

Cookie Policy

Every cookie we set, what it does and how long it lasts — split into strictly necessary, analytics and advertising — and how to control them.

Read policy

Disclaimer

Our products are for external use and are not intended to diagnose, treat, cure or prevent any disease. Patch-testing, allergies and why results vary.

Read policy

Facebook Data Deletion

How to remove the data associated with your account if you signed in using Facebook.

Read instructions

Payments

We accept UPI, credit and debit cards, net banking and wallets through our payment gateway, and Cash on Delivery on eligible orders and PIN codes. All prices are in Indian Rupees and inclusive of applicable taxes — no tax is added at checkout. We never see or store your card number, CVV, UPI PIN or net-banking credentials. Payment terms are set out in section 5 of our Terms & Conditions.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023:

  • Name: Manisha Darji
  • Designation: Grievance Officer
  • Email: manisha@aabhaveda.com
  • Phone: +91 75064 39430
  • Address: A-2920, Marathon Futurex, Mafatlal Mills Compound, Lower Parel East, Mumbai, Maharashtra – 400 013, India
  • Hours: Monday to Tuesday, 10:00am to 6:00pm; Wednesday to Saturday, 11:00am to 5:00pm; closed Sunday and public holidays

We acknowledge every complaint within 48 hours and aim to resolve it within one month. You may also contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in.

Contact us